Pricing/FAQ

Pricing

At TidalWheel, we don’t require a monthly subscription. Simply choose which offering works best for you and pay as you go! Our prices do vary between studios, so series cannot be shared between our Virginia Beach location and our Richmond studios.

Late Policy

Your bike will be given away to any walk-ins once the class starts (sorry, but we want to give all of our riders a chance to ride!).

To ensure a quality class experience for all TidalWheel customers, late arrivals will not be granted access into a class which has already begun.

Cancellation Policy

Cancellations must be made 6 hours prior to the start of class.  If series holders do not cancel 6 hours prior to the start of class, they will forfeit one ride from their series as if they had attended the class.  Unlimited Riders will be charged a $10 cancellation fee to the card on file

Cell Phone Policy

We ask that riders leave cell phones/smart phones in their lockers or cubbies as they are not premitted for use during class

Commonly asked questions:

What should I wear? Typical workout attire will suit our classes just fine. We provide specialized shoes to enhance your riding experience that all riders are required to wear, so don’t worry about bringing footwear (if you own your own cycling shoes, you are more than welcome to wear them as long as they are compatible with our bikes). Be warned, you will sweat!

What should I expect if I am new to indoor cycling? Indoor cycling is an excellent cardio workout that burns calories, builds core, leg, and back strength, and helps tone your body without putting stress on your joints. Indoor cycling is adaptable to any fitness level, as resistance levels can be adjusted to meet the goals of all individuals. Indoor cycling is a great way to get in (and stay in) great physical condition.

How is this different from regular spin classes? Expect to work your entire body in our classes, not just your legs! Our classes provide a cardiovascular workout with strength training added in. It's the perfect total body workout in just 45 minutes.

I'm a new rider and a bit intimidated. Are your classes high-pressure? Absolutely not! The camraderie of our classes is unmatched by other group fitness classes. Our instructors regular riders help each other achieve their goals and love to cheer on new riders. Plus, with our low lighting, our classes are very low pressure.

How many calories will I burn? While the amount of total calories burned will vary based on the individual and the intensity of the class, research has shown that a 45 minutes spin class can burn anywhere between 400-700 calories.

Will these classes bulk up my legs? When we ‘climb’, resistance on the bike is increased, which helps stoke your metabolism since muscle needs more calories to sustain itself than fat. However, most of our climbs do not last more than a few minutes, which is not enough time to build bulk.

Do cycling shoes really make a difference? Cycling shoes offer a more secure position in pedals, which enable you to work more efficiently throughout the class. Studies have shown that you get nearly 30% more out of your workout with cycling shoes.

Why can't I use the same series at different studios? Trust us, we wish it were possible! Because each TidalWheel studio is completely independent from other studios in its accounting setup, it's not possible for our system to allow us to offer inter-studio series. We apologize for the inconvenience!

Series Guidelines

Please see the guidelines below to know how each offered series works.

Single Class Series
Cost: $18 at TidalWheel Virginia Beach and $19 at Richmond Location
Expiration: 365 days
What day is it activated? upon purchase
Refundable? – This series is nonrefundable unless a current signed and dated doctor’s note is provided showing a rider is unable to partake in class. Doctor's notes are not applicable retroactively to missed classes.
Missed Classes: If rider signs up for class and does not cancel more than 6 hours before the start of class, a ride will be deducted from his or her series.

Student Single Class Series
Cost: $14 at all TidalWheel studios
Expiration: 365 days
What day is it activated? upon purchase -- must show a valid student ID prior to taking class
Refundable? This series is nonrefundable unless a current signed and dated doctor’s note is provided showing a rider is unable to partake in class. Doctor's notes are not applicable retroactively to missed classes.
Missed Classes: If rider signs up for class and does not cancel more than 6 hours before the start of class, a ride will be deducted from his or her series.
 

5 Class Series
Cost: $85 at TidalWheel Virginia Beach and $90 at Richmond Location
Expiration: 365 days
What day is it activated? upon purchase
Refundable: This series is nonrefundable unless a current signed and dated doctor’s note is provided showing a rider is unable to partake in class; however, once a class has been used in this series it is nonrefundable with no exceptions. Doctor's notes are not applicable retroactively to missed classes.
Missed Classes: If rider signs up for class and does not cancel more than 6 hours before the start of class, a ride will be deducted from his or her series.

10 Class Series
Cost: $160 at TidalWheel Virginia Beach and $170 at Richmond Locations
Expiration: 365 days
What day it is activated? upon purchase
Refundable?  This series is nonrefundable unless a current signed and dated doctor’s note is provided showing a rider is unable to partake in class; however, once a class has been used in this series it is nonrefundable with no exceptions. Doctor's notes are not applicable retroactively to missed classes.
Missed classes: If rider signs up for class and does not cancel more than 6 hours before the start of class, a ride will be deducted from his or her series.

20 Class Series
Cost: $250 at TidalWheel Virginia Beach and $260 at Richmond Location
Expiration: 365 days
What day is it activated? upon purchase
Refundable? This series is nonrefundable unless a current signed and dated doctor’s note is provided showing a rider is unable to partake in class; however, once a class has been used in this series it is nonrefundable with no exceptions. Doctor's notes are not applicable retroactively to missed classes.
Missed Classes: If rider signs up for class and does not cancel more than 6 hours before the start of class, a ride will be deducted from his or her series.
 

50 Class Series
Cost: $500 at TidalWheel Virginia Beach and $550 at Richmond locations
Expiration: 365 days
What day is it activated? upon purchase
Refundable? This series is nonrefundable unless a current signed and dated doctor’s note is provided showing a rider is unable to partake in class; however, once a class has been used in this series it is nonrefundable with no exceptions. Doctor's notes are not applicable retroactively to missed classes.
Missed Classes: If rider signs up for class and does not cancel more than 6 hours before the start of class, a ride will be deducted from his or her series.

Single Month Unlimited Series
Cost: $129 at TidalWheel VB and $139 at Richmond Location
Expiration: 30 days from purchase
What day is it activated? upon purchase
Can it be conjoined with any other offer/promo? no
Missed Class Fees - There is a $10 no-show charge if a bike is reserved and the customer does not cancel 6 hours or more prior to class start time.

Monthly Recurring Series
Cost: $105 at Tidalwheel VB and $115 at Richmond localtion (prorated for the first month) & customer agrees to sign up for second month at $105/$115 before they are able to cancel
Expiration: customer must cancel on or before the first of the current month to end their recurring series. No exceptions/early termination unless there is a doctors note or proof of military orders.
Missed Class Fees: There is a $10 no-show charge if a bike is reserved and the customer does not cancel 6 hours or more prior to class start time.
Can it be conjoined with any other offer/promo? no

 

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